The main focus for content marketing is not the hard sell; its function is to consistently communicate valuable information to engage current and attract new ‘buyers’. And by ‘buyers’ I mean people who you need to either buy, buy into, comment upon, support or participate in what you are offering.
While Edmonds investigates the ethical decisions needed for driverless cars and ‘care bots’, Fanzo discusses trust in workplace technology and how it will be essential to greater productivity and innovation – ‘trust’ stands out as the key to both articles. The issue with trust, however, is that it’s an emotional response to a myriad of interpersonal signals. Let’s just digest that for a moment what’s being considered here: a machine-led, consistent approach to right and wrong that humans can learn from to better themselves… But who is teaching the machine? Who’s the role model?